FAQs
Frequently Asked Questions
Are the cosmetics cruelty-free and vegan?
Yes, 100%! All of our cosmetics are completely vegan and never tested on animals. We do not use any animal-derived ingredients (like beeswax, carmine, or lanolin), and neither our finished products nor our raw ingredients are ever tested on animals at any stage of production.
How long does the makeup stay on?
Our makeup is formulated for all-day wear, typically lasting 8 to 12 hours without fading, creasing, or smudging. For maximum longevity, we recommend pairing with your favorite primer and setting powder or spray.
DO YOU OFFER SHADE MATCHING ASSISNTACE?
Yes! You can instantly test shade matches using our interactive Virtual Try-On tool directly from your camera or by uploading a photo. Our live tracking technology maps shades like lipsticks and blush onto your skin in real time under natural lighting. Still need a second opinion? You can send your virtual photo to our beauty team, and we’ll confirm your match within 24 hours.
Are your products safe for sensitive skin?
Yes! Our formulas use clean, plant-based ingredients and avoid harsh synthetic additives, making them gentle on sensitive skin. We always recommend performing a quick patch test on your wrist before trying a new product.
How should I store my skincare and makeup items?
Store your items in a cool, dry place away from direct sunlight and extreme heat. Make sure caps and lids are tightly closed after each use to keep formulas fresh and effective.
What is the shelf life of your cosmetics?
Unopened products stay fresh for 12–24 months. Once opened, most items are best used within 6–12 months (check the open-jar symbol on your product packaging for the exact timeline).